This Privacy Policy describes how Codelash ("we", "us", or "our") collects, uses, and protects information when you visit codelash.com or contact us through any of our communication channels.
1. Who we are
Codelash is an advisory and technology services practice that works with small and mid-sized businesses to diagnose operational problems and build custom tools to solve them. We are based in India and serve clients primarily across manufacturing, trading, distribution, and export sectors.
For any privacy-related questions, contact us at [email protected].
2. Information we collect
We collect information in the following ways:
- Information you provide directly — when you book a call, send us an email, or reach out via WhatsApp, we collect your name, email address, phone number, and any details you share about your business or requirements.
- Information collected automatically — when you visit our website, we collect standard web analytics data including pages visited, time spent, browser type, device type, and approximate location. This is collected via Google Analytics and Google Ads tags.
- Cookies — our website uses cookies for analytics and advertising measurement. These are set by Google (Google Analytics, Google Ads). You can control cookies through your browser settings.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and schedule discovery calls
- Understand your business needs and provide relevant advice or proposals
- Measure and improve the performance of our website and advertising campaigns
- Send you relevant updates about our services, if you have opted in
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Google Ads and analytics
We use Google Ads to run advertising campaigns and Google Analytics to understand how visitors use our website. These services may collect data about your visit using cookies and similar technologies. Google's use of this data is governed by Google's Privacy Policy.
We use conversion tracking to measure when visitors take actions on our website such as clicking to book a call or contact us via WhatsApp or email. This data is used solely to measure campaign effectiveness.
5. Data storage and security
Any personal information you share with us directly (via email or WhatsApp) is stored securely and accessed only by members of our team involved in your engagement. We do not store payment information — all billing is handled through secure third-party payment processors if applicable.
We retain your information for as long as necessary to provide our services or as required by applicable law.
6. Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal obligations
- Opt out of any marketing communications at any time
To exercise any of these rights, email us at [email protected] and we will respond within 7 business days.
7. Third-party links
Our website may contain links to third-party services such as Google Calendar for booking calls. These services have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.
8. Children's privacy
Our services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
- Email: [email protected]
- WhatsApp: +91 90167 66703
- Website: codelash.com